Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We may not request a return.
Kindly contact us for any return question kindly contact us at ab@gogostik.com. 

Damages and issues

Please inspect your order upon reception and contact us immediately at ab@gogostik.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Some items, such as perishable items, may not be returned. Perishable items include, but are not limited to food, flowers, plants, and custom made products.  If you have questions about returning an item, email us at - ab@gogostik.com

Exchanges

If you have questions about Exchanges of an item, kindly contact us at ab@gogostik.com

Refunds

If you have questions about Refunds of an item, kindly contact us at ab@gogostik.com, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.